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Plans & Pricing Explained

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Written by Anchor Ebanks
Updated today

Quick Answer: Crates Health offers three annual plans: One Product ($39/year), Three Products ($79/year), and Unlimited ($99/year). All plans include Letters of Medical Necessity, receipt storage, and one-click reimbursement. Your membership fee is itself HSA/FSA eligible.


Our Plans

One Product - $39/year

  • 1 Letter of Medical Necessity

  • Limited receipt storage

  • One-click reimbursement

  • Average member savings: $513/year

Best for: Someone who wants to cover one specific item, like a gym membership or an Apple Watch.

Three Products - $79/year

  • 3 Letters of Medical Necessity

  • Limited receipt storage

  • One-click reimbursement

  • Average member savings: $949/year

Best for: Someone with a few wellness expenses - maybe a gym membership, a fitness tracker, and supplements.

Unlimited (Most Popular) - $99/year

  • Unlimited Letters of Medical Necessity

  • Unlimited receipt storage

  • One-click reimbursement

  • Early access to new HSA savings tools

  • Average member savings: $1,487/year

Best for: Anyone who wants to maximize their HSA/FSA savings across their entire wellness routine. Our Ultimate Savers save an average of $1,800/year.

Can I Pay for Crates with My HSA/FSA?

Yes! Your Crates Health membership fee is HSA and FSA eligible. You can use your pre-tax dollars to cover the subscription cost itself - which means the plan essentially costs you even less after tax savings.

Our Savings Guarantee

If you don't save more than the cost of your subscription within 30 days of purchase, we'll give you a full refund β€” no questions asked. If you're spending money on wellness (gym, supplements, wearables, recovery tools), the math almost always works in your favor.

Example: If you spend just $90/month on wellness products, you could save approximately $1,080/year in tax savings - more than 10x the cost of the Unlimited plan.

How to Upgrade Your Plan

Already on a plan and want to upgrade? Here's how:

  1. Log into your Crates Health account

  2. Click your name in the top right (or the person icon on the left)

  3. Go to Profile Settings

  4. Scroll to the bottom where it says "Manage or Upgrade Account"

  5. Select your new plan β€” you'll only be charged the prorated difference

If you have trouble finding the upgrade option, chat with us or email [email protected] and we'll help you upgrade.

How LMNs Work with Plans

Each LMN covers one specific product tied to a specific health condition. So the "Three Products" plan lets you get LMNs for three different wellness products β€” for example, a gym membership, a fitness tracker, and supplements.

Do I Need a Subscription, or Can I Just Get One LMN?

Both options are available! Our One Product plan ($39/year) gives you a single LMN if that's all you need. All plans are billed annually. Many customers start with one LMN and upgrade later once they see how much they can save across their full wellness routine.

Frequently Asked Questions

Do I get charged monthly or annually? Plans are billed annually. This keeps the cost low and gives you coverage for a full year of LMNs and reimbursements.

What happens if I cancel? Your existing LMNs remain valid for their original 12-month duration even if you cancel your subscription. You just won't be able to get new LMNs or use the reimbursement features after your plan expires.

Can I get a refund? If you don't save more than the cost of your subscription within 30 days of purchase, we'll give you a full refund β€” no questions asked. If you're unhappy for any other reason, reach out and we'll make it right.


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Still Need Help?

Chat with us using the widget in the bottom-right corner or email us at [email protected]. We're here to help!

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