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How to Upgrade Your Crates Health Plan

Written by Anchor Ebanks

Quick Answer: Your plan name and how many letters you have left show on the plan button, and under Profile, Membership. If you already paid, the screen is titled Upgrade for more letters. An annual upgrade says Prorated for the time left on your current plan, and the card shows the amount due today.


Step-by-Step: Upgrading Your Plan

Your plan name and how many letters you have left show on the plan button, and under Profile, Membership. Status examples include Free plan, 1 letter available, 1 request in progress, 3 of 3 letters used, and Unlimited letters.

If you already paid, including a one-time purchase, open Upgrade for more letters.

  • An annual upgrade says Prorated for the time left on your current plan. The card shows the amount due today.

  • A Pro member is offered Ultimate only.

  • A one-time buyer is offered Pro Saver and Ultimate Saver, not Beginner again. The review shows Applied payment credit for the earlier payment, then Due today.

A one-time buyer is shown as Beginner Saver. A one-time purchase covers one letter and lasts 12 months from the purchase date. After that your account stays free, with everything you've saved. While that purchase is current, the letter and receipt storage are limited to the one product that was bought.

A free member is Intro Saver, status Free plan. After onboarding, Choose a plan shows only the three annual plans: Beginner Saver, Pro Saver, and Ultimate Saver. That screen does not include Subscribe and Save ($35) or the one-time purchase.

The upgrade screen does not show the savings line that first purchase and onboarding show.

Plan Options

Plan

Letters

Price

Average savings on the card

Beginner Saver

1

$39 a year

$513 a year

Pro Saver

3

$89 a year for a new purchase

$949 a year

Ultimate Saver

Unlimited

$99 a year

$1,487 a year

Existing Pro members keep $79 at renewal.

The $513, $949, and $1,487 figures are published averages on the plan cards, not your own estimate.

Each product needs its own letter. Each accepted product uses one letter. A request in review holds one. Pro Saver includes 3 letters.

Card lines:

  • Beginner Saver: Limited receipt storage, One-click reimbursement.

  • Pro Saver adds Priority support.

  • Ultimate Saver: Unlimited receipt storage, One-click reimbursement, Early access to savings tools, Priority support. The badge is Most popular.

When Should I Upgrade?

Consider upgrading if:

  • You started with one letter and want another. Maybe you covered a gym membership and now want supplements or a fitness tracker.

  • You have used the 3 letters on Pro Saver. Ultimate Saver includes unlimited letters.

  • You want receipt storage and reimbursement on more than one product. A current one-time purchase limits the letter and receipt storage to the one product that was bought.

Prorated Pricing

An annual upgrade says Prorated for the time left on your current plan. The card shows the amount due today.

A one-time buyer who upgrades sees Applied payment credit, then Due today.

Troubleshooting

A Pro member is offered Ultimate only. A one-time buyer is offered Pro and Ultimate, not Beginner again. A free member sees Choose a plan, not the one-time purchase.

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