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How to Reset Your Password

A
Written by Anchor Ebanks
Updated today

Quick Answer: If you've forgotten your password or need to change it, you can reset it from the login page.


How to Reset Your Password

  1. Go to crateshealth.com and click Log In

  2. Click "Forgot Password" (or similar link below the login fields)

  3. Enter the email address you used when creating your account

  4. Check your email for a password reset link

  5. Click the link and create a new password

  6. Log in with your new password


Tips

  • Check your spam/junk folder if you don't see the reset email within a few minutes

  • Use a strong password - at least 8 characters with a mix of letters, numbers, and symbols

  • Use a different password than what you use for other sites


Can't Find the Reset Email?

If the password reset email isn't arriving: - Make sure you're checking the email you used to sign up - Check spam/junk/promotions folders - Try requesting the reset again - If it still doesn't work, chat with us and we'll help you get back into your account


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Still Need Help?

Locked out of your account? Chat with us or email [email protected] and we'll help you get back in.

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