Skip to main content

FSAFEDS: How to Submit Your Crates Reimbursement (Federal Employees)

A
Written by Anchor Ebanks
Updated today

Quick Answer: FSAFEDS is the flexible spending account program for federal government employees. As one of Crates' supported admins, you can submit reimbursements directly through your Crates dashboard — or submit claims through the FSAFEDS portal with your itemized receipt and LMN. FSAFEDS requires detailed documentation and does not accept credit card statements or canceled checks.


About FSAFEDS

FSAFEDS (Federal Flexible Spending Account Program) is managed by the U.S. Office of Personnel Management for federal employees. It covers Health Care FSA (HCFSA), Limited Expense Health Care FSA (LEX HCFSA), and Dependent Care FSA (DCFSA).

If you're a federal employee with a Health Care FSA, you can use it for Crates-eligible wellness purchases.

Option 1: Reimburse Through Crates (Recommended)

FSAFEDS is one of Crates' 8 supported admins, so you can submit reimbursements directly from your Crates dashboard:

  1. Log into your Crates account at crateshealth.com

  2. Go to the Savings Tracker tab (where your LMNs are stored)

  3. Click "Receipts""Upload Receipt" → upload your itemized receipt

  4. When ready, click "Start Reimbursement"

  5. Set up your FSAFEDS information (first time only)

  6. Enter the reimbursement amount, provide your signature, and submit

  7. Our in-house claims team reviews and finalizes the submission to FSAFEDS

Option 2: Submit Directly Through FSAFEDS

  1. Log into FSAFEDS at fsafeds.gov

  2. Navigate to "Submit a Claim"

  3. Select "Health Care FSA" (or LEX HCFSA if applicable)

  4. Enter the claim details:

  5. Date of service/purchase

  6. Retailer name

  7. Expense type

  8. Amount

  9. Upload your itemized receipt

  10. Upload your Letter of Medical Necessity from Crates

  11. Submit the claim

Processing time: 5-10 business days.

⚠️ Important: FSAFEDS Documentation Requirements

FSAFEDS is stricter than most admins about documentation. Here's what you need to know:

What They ACCEPT

  • ✅ Itemized receipt from the retailer showing: merchant name, date, service/product description, amount

  • ✅ Letter of Medical Necessity from a licensed healthcare provider

  • ✅ Explanation of Benefits (EOB) from your insurance for medical/dental claims

What They DO NOT ACCEPT

  • ❌ Credit card receipts or statements

  • ❌ Canceled checks

  • ❌ Balance-forward statements

  • ❌ Receipts that don't clearly describe the product/service

Activity Trackers and Wellness Products

FSAFEDS lists "Activity Tracker" as "Eligible with documentation" — meaning an LMN plus an itemized receipt is required. This is actually good news: it means FSAFEDS explicitly recognizes that activity trackers and similar products CAN be eligible with proper documentation.

FSAFEDS also explicitly includes "Health club dues" as potentially eligible with a Letter of Medical Necessity. Again, this confirms that gym memberships can qualify with the right documentation.

FSAFEDS Tips

  • Be meticulous with itemized receipts — FSAFEDS is known for returning claims due to insufficient documentation

  • Submit well before deadlines — Leave time for any back-and-forth about documentation

  • Use the savings calculators — FSAFEDS has calculators at fsafeds.gov to help you estimate your savings

  • Remember carryover rules — Federal employees may be able to carry over a portion of unused funds (check current limits)

Limited Expense Health Care FSA (LEX HCFSA)

If you have both an HSA (through your HDHP) and a LEX HCFSA, note that the LEX account only covers dental and vision expenses. Wellness products would need to go through your HSA, not the LEX HCFSA.

Common Questions

Can I submit FSAFEDS reimbursements through Crates? Yes! FSAFEDS is one of Crates' supported admins. You can upload your itemized receipt to your Crates dashboard and use one-click reimbursement — or submit directly through the FSAFEDS portal with your LMN and itemized receipt.

How do I know if an item is eligible through FSAFEDS? FSAFEDS has a searchable eligible expense list at fsafeds.gov/support/eligibleexpenses. Items requiring an LMN will be marked "Eligible with appropriate documentation."

What's the difference between HCFSA and LEX HCFSA? HCFSA covers all qualified medical, dental, and vision expenses. LEX HCFSA only covers dental and vision — and is designed for people who also have an HSA.


Related Articles

Still Need Help?

Chat with us using the widget in the bottom-right corner or email us at [email protected]. We're here to help!

Did this answer your question?